Terms of service

Last updated: May 8, 2026

Welcome to Lymphira. These Terms of Service ("Terms") govern your access to and use of the Lymphira website, online store, and any related content, features, tools, products, and services (collectively, the "Services"). The Services are provided by Lymphira ("Lymphira," "we," "us," or "our") and are hosted on Shopify, which provides our underlying e-commerce infrastructure.

Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers, a limitation of liability, an arbitration agreement, and a class-action waiver.

By visiting, browsing, or using the Services, or by placing an order, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility and Accounts

You must be at least 18 years old (or the age of majority in your state of residence, whichever is greater) to use the Services or place an order. By using the Services, you represent and warrant that you meet this requirement and that any information you provide is accurate, current, and complete.

You may be asked to create an account to access certain features. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You agree to notify us immediately at info@lymphira.com if you suspect unauthorized use of your account. You may not transfer, sell, or assign your account to any other person.

2. Our Products and Wellness Disclaimer

Lymphira sells lymphatic-wellness products. Our products are intended for general wellness purposes only. They are not medical devices and have not been evaluated by the U.S. Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease.

Information published on the Services - including product descriptions, blog posts, customer reviews, and educational content - is provided for general informational purposes only and is not medical advice. It is not a substitute for advice from a qualified healthcare professional. Always consult your physician or other qualified healthcare provider before starting any new wellness routine, particularly if you are pregnant or nursing, have a medical condition (including but not limited to lymphedema, deep-vein thrombosis, active cancer, heart, kidney, or circulatory conditions), are taking medication, or have any concerns about whether our products are appropriate for you.

You use our products at your own risk. You are responsible for following the product instructions and any warnings included with the product or on the Services.

We make every effort to display product colors, images, and descriptions accurately, but we cannot guarantee that your device's display of any color or image will be accurate. Product descriptions, specifications, and availability may change at any time without notice.

3. Orders and Order Acceptance

When you place an order through the Services, you are making an offer to purchase. Your order is not accepted until we send you an order confirmation. We reserve the right, in our sole discretion, to limit quantities, refuse, or cancel any order at any time - including after an order confirmation has been sent - for reasons such as suspected fraud, errors in pricing or product information, inventory limitations, or violations of these Terms. If we cancel an order after payment has been processed, we will issue a refund to your original payment method.

You represent and warrant that purchases are for your personal, non-commercial use, and not for resale, redistribution, or export.

Please review your order carefully before submitting. We may be unable to modify or cancel an order once it has been accepted and entered fulfillment.

4. Pricing, Payment, and Taxes

All prices are listed in U.S. dollars (USD) unless otherwise stated. Prices do not include applicable sales tax, shipping, or handling charges, which will be added at checkout where applicable.

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is accepted, as shown in your order confirmation email. From time to time we may run promotions governed by separate terms; in case of conflict, the promotion terms control for that promotion.

You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method; (iii) the charges you incur will be honored by your card issuer or payment provider; and (iv) you will pay all charges at the posted price, including taxes and shipping. Payment processing is handled by Shopify Payments and other PCI-compliant payment processors.

If a product is listed at an incorrect price or with incorrect information due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for that product, whether or not the order has been confirmed and your payment has been processed.

5. Shipping and Delivery

Shipping options, costs, and estimated delivery times are shown at checkout and on our Shipping Policy page. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather, or other events outside our reasonable control.

Title and risk of loss for products pass to you when we deliver the products to the carrier.

6. Returns and Refunds

Returns and exchanges are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review it before purchasing.

7. Intellectual Property

The Services and all content on them - including the Lymphira name and logo, product names, text, graphics, photos, videos, illustrations, designs, the look and feel of the Services, and the selection and arrangement of all of the foregoing - are owned by Lymphira or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual-property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes only. You may not, without our prior written permission: copy, reproduce, distribute, publicly display, publish, modify, create derivative works of, sell, license, or otherwise exploit any part of the Services or its content; use any data-mining, scraping, robots, or similar tools; remove copyright, trademark, or proprietary notices; or use our trademarks, logos, or branding in a way that suggests sponsorship or endorsement we have not granted.

All rights not expressly granted to you are reserved by Lymphira and its licensors.

8. User Submissions, Reviews, and Feedback

You may have the opportunity to submit reviews, photos, comments, suggestions, or other content to the Services ("User Content"). You retain ownership of your User Content, but by submitting it you grant Lymphira a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display that User Content in any media, including for advertising and marketing purposes.

You represent and warrant that: (i) you own or have all rights necessary to submit your User Content and grant the license above; (ii) your User Content is accurate and not misleading; (iii) you have disclosed any material connection with Lymphira (such as receiving free products or compensation) where required by FTC guidelines; (iv) your User Content does not violate any law or any third party's rights, including intellectual property, privacy, or publicity rights; and (v) your User Content does not contain anything unlawful, defamatory, harassing, obscene, threatening, or otherwise objectionable.

We have no obligation to monitor, edit, or remove User Content, but we reserve the right to do so at any time, in our sole discretion, including for reasons we do not disclose.

9. Prohibited Uses

You agree not to use the Services:

• For any unlawful purpose or to violate any applicable federal, state, local, or international law or regulation;
• To infringe or violate the intellectual-property, privacy, publicity, or other rights of Lymphira or any third party;
• To harass, abuse, threaten, defame, or harm any person;
• To submit false, misleading, or fraudulent information, including in connection with any order, return, or chargeback;
• To distribute viruses, malware, or other harmful code, or to disrupt, damage, or interfere with the Services or any related systems;
• To use any robot, spider, scraper, data-mining tool, AI agent, or other automated means to access the Services, except to the limited extent allowed for public-search-engine indexing or as expressly permitted by us;
• To bypass, disable, or interfere with security or access-control measures;
• To collect personal information about other users; or
• To send unsolicited promotional communications, "spam," chain letters, or similar content.

We may suspend or terminate your access to the Services at any time, without notice, if we determine in our sole discretion that you have violated these Terms or pose a risk to Lymphira, our customers, or the Services.

10. Third-Party Links and Services

The Services may contain links to third-party websites, products, or services that are not owned or controlled by Lymphira. We are not responsible for the content, policies, or practices of any third-party site or service. If you choose to access a third-party site, you do so at your own risk, and we encourage you to review the third party's terms and privacy policy.

11. Relationship with Shopify

The Services are hosted by Shopify Inc. Any sale or transaction conducted through the Services is between you and Lymphira; Shopify is not a party to that transaction. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale or purchase between you and Lymphira, including any injury, damage, or loss arising from any product or service. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lymphira.

12. Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

13. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS, CONTENT, AND INFORMATION OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LYMPHIRA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT THE SERVICES, OR ANY PRODUCTS OBTAINED THROUGH THEM, WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT ANY INFORMATION ON THE SERVICES IS ACCURATE, COMPLETE, OR CURRENT.

NOTHING ON THE SERVICES CONSTITUTES MEDICAL ADVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LYMPHIRA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR REPLACEMENT COSTS — ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR ANY PRODUCT, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, LYMPHIRA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO LYMPHIRA FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to indemnify, defend, and hold harmless Lymphira and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your use or misuse of the Services or any product; (ii) your breach of these Terms; (iii) your violation of any law or any third party's rights; or (iv) your User Content.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

16. Dispute Resolution; Arbitration; Class-Action Waiver

Please read this section carefully. It affects your legal rights.

16.1 Informal resolution. Before filing a claim, you agree to first contact us at info@lymphira.com and attempt to resolve the dispute informally for at least 60 days.

16.2 Binding arbitration. If we cannot resolve the dispute informally, you and Lymphira agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court - except that you may bring an individual claim in small-claims court if it qualifies. The arbitration will be conducted in English, and the arbitrator's award will be final and binding.

16.3 Class-action waiver. YOU AND LYMPHIRA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

16.4 30-day opt-out. You may opt out of this arbitration agreement by emailing info@lymphira.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your full name and the email address used for your order or account. Opting out will not affect any other provision of these Terms.

16.5 Exceptions. Nothing in this Section 16 prevents either party from seeking injunctive or other equitable relief in court to protect its intellectual-property rights.

16.6 Severability. If any portion of this Section 16 is found unenforceable, that portion will be severed and the remainder will remain in effect; however, if the class-action waiver is found unenforceable as to any claim, that claim alone will be decided in court.

17. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Subject to the arbitration agreement above, the exclusive venue for any action not subject to arbitration shall be the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Termination

We may suspend or terminate your access to all or part of the Services at any time, with or without notice and with or without cause. Upon termination, the following sections will survive: Intellectual Property, User Submissions, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature should survive.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and update the "Last updated" date. Where required by law, we will provide additional notice. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of those changes.

20. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Lymphira regarding the Services and supersede any prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms at any time without notice.

Headings. Section headings are for convenience only and do not affect interpretation.

No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Lymphira.

21. Contact

If you have questions about these Terms, please contact us at:

Email: info@lymphira.com